We are in the middle of a ten-year shift in how technology is used in everyday life. And a large reason for that is that our younger generation (millenials, if you will) don’t know any better…
Somebody Gets It: University of Texas-Austin
Posted by on October 6th, 2008 in Colleges & Universities, Eric and Millenials · 0 CommentsRedesigning a College Web Site
Posted by on June 20th, 2008 in Colleges & Universities, Conferences, Eric and Podcast · 0 CommentsMy podcast with Innovative Educators was released. Enjoy.
Living for Customer Delight
Posted by on March 20th, 2008 in Blogs We Read, Colleges & Universities, Eric and writing · 0 CommentsI recently had a chance to catch Jerre Stead talking about ‘customer delight.’ And his approach was different than what you would think.
As we build our Web presence, especially in higher education, it is so easy to focus on audience analysis…
‘The Persuaders’ and Product Placement
Posted by on March 4th, 2008 in Blogs We Read, Colleges & Universities, Eric and web2.0 · 1 CommentSo, I had a chance to catch the documentary The Persuaders from Frontline. Not to give you a review on it, but it goes through the advancement of product marketing over the past 50 years…
Somebody Gets It: MTV/Rate My Professors
Posted by on February 27th, 2008 in Blogroll, Blogs We Read, Colleges & Universities and Eric · 0 CommentsBob Johnson’s weekly newsletter highlighted a new features on MTVU allowing professors to reply to comments left on the popular Rate My Professors.com. Three reasons why I love this idea:
Professors, as a whole, are entertaining…
Focusing on Foundation Web Sites
Posted by on October 15th, 2007 in Colleges & Universities, Eric, Fuzzy and highered · 0 CommentsCollege and university marketing is often about stories. This is especially true when managing the development or giving Web site for institutions. These sites don’t fulfill the need without stories or opportunities for your audiences to connect (or reconnect). Some must-haves on these Web sites, in my opinion, are:
Drive to action…
Launch the Site Right
Posted by on August 27th, 2007 in Colleges & Universities, Eric and process · 1 CommentRebuilding a higher education Web site is always a significant endeavor. It takes months, it involves so many people across campus, and it can seem never ending. Much like a new building opening, more universities need to have a “ribbon cutting” of the new Web site.
Why, you ask?..
Somebody Gets It: Blackboard
Posted by on July 11th, 2007 in Colleges & Universities, Eric, Social Content Management, Social Software and web2.0 · 1 CommentMany of you have heard of Blackboard’s social bookmarking initiative, Scholar. This new service allows the Blackboard portal to become one-to-many, rather than one-to-one…
Become a Visitor Concierge
Posted by on July 11th, 2007 in Colleges & Universities, Eric, Fuzzy and writing · 0 CommentsI’m talking to all the content authors out there.
Colleges are getting so much better at testing their sites by watching visitors. A simple view of how students, alumni, and other audiences move through your site on a daily basis can surprise administrators that spent months drowning in navigation labels and content placement…
