Maybe that headline is too general. There are many aspects of Gmail — love it or hate it — that are vastly different than other mail applications and services. But today in particular, I am focused on their understanding that not all of us are online all the time…
Drive to Survive
Posted by on January 22nd, 2009 in Eric, RSS, Social Networking, process and web2.0 · 0 CommentsIt’s a new year…a time to reflect and prepare.
I am a huge fan of ‘next step navigation’ on a web site — the ability to anticipate what a user may want to do after visiting any page in your site…
Launch the Site Right
Posted by on August 27th, 2007 in Colleges & Universities, Eric and process · 1 CommentRebuilding a higher education Web site is always a significant endeavor. It takes months, it involves so many people across campus, and it can seem never ending. Much like a new building opening, more universities need to have a “ribbon cutting” of the new Web site.
Why, you ask?..
The Web: Control Freaks Need Not Apply
Posted by on July 11th, 2007 in Eric, Fuzzy, Social Content Management, Social Networking, curmudgeon, process and web2.0 · 2 CommentsFor those in marketing (me being one of them), I hear many stories of frustration in building a visitor-centric Web site. You can control the message and presentation, but you will never be able to control where site readers enter the site, what sequence they move through pages, and when they decide to leave…
The Web: Not My Job
Posted by on April 2nd, 2007 in Eric, Fuzzy, process and writing · 3 CommentsIn helping colleges understand how a Web site should be managed day-in and day-out, I am sometimes surprised at how closely Web content is held by a select few…
Content Management Brings Change Management
Posted by on February 5th, 2007 in Eric, Fuzzy, process and writing · 6 CommentsI recently caught a Webinar from x-pubs, which discusses the necessary changes that go into moving to full content management across campus. Emma Hamer discusses some of the problems and opportunities out there when changing to content management…
HighEdWebDev: Sights, Sounds, and Smells
Posted by on October 27th, 2006 in Dimitri, Eric, Fuzzy, Social Content Management, process and web2.0 · 0 CommentsDimitri and I just got back from Rochester, NY for this week’s highedwebdev conference…
Minutia Can Be a Big Problem
Posted by on September 20th, 2006 in Eric, Fuzzy, I'm not an expert and process · 0 CommentsIn one time or another in my life, I have made a big deal out of something fairly insignificant. I’ve made bad decisions based on this error in judgement. I’ve even delayed the bigger picture based on this error. I am here to tell you that I am stopping this behavior.
I know that I’m not alone in this…
One Medium, All Audiences
Posted by on July 13th, 2006 in Eric, Fuzzy and process · 0 CommentsA recent discussion on the uwebd listserv centers around how you include key audiences in site planning…
Redesign versus Redevelop
Posted by on July 5th, 2006 in Eric, Fuzzy and process · 0 CommentsTo start any Web project, I usually ask for a history lesson. I want to know how organizations got to the point they are now. Inevitably, the lesson centers around design overhauls and change in Web authority…