It has taken so long for new technologies to grasp change and user behavior. Why is this? I understand why they typically don’t perfect the user experience in the first round, or second, or third; but there have been some lingering concepts that I have just noticed being straightened because of enough user demand. Sing along if you’ve faced some of the following issues:
- Portability of mobile content. Cell phones don’t last forever. And if you are unlucky enough to have a phone that doesn’t sync with another device (like a PC or Mac), then the data will always only live in one place. Techcrunch recently wrote a post on SYNCY that allows mobile users to store and share contact, calendar, and messaging entries. No more guessing if that incompetent Sprint rep behind the counter can figure it out.
- For smartphones users/road warriors, you spend so much time networking on the Web, but the tools don’t allow you to reap the benefits when you are unplugged. Over the past year, facebook and linkedin have both moved to a full mobile version (facebook, prior to mid 2007 was update only). Now, everyone without a mobile version of your site…get to it.
- Speaking of not having everything with you at all times, reading material is now getting more Web friendly. Audiobooks are great, but not always available at your fingertips. Physical books are great, but can’t always be remembered (or travel delays accounted for). Bring on iPaper (the self-proclaimed YouTube for documents). It’s on your site, it’s social, it’s multi-platform, protable, and it’s easy to use.
So…for those of you who don’t like the way companies use technologies, speak up. Better yet, change them yourself. These are three of many great ideas on “fixing your problem.”

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